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TALP 2025
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Message
Posted
Call for entries to our TALP Open 2025 are now open with a new look, new way to enter, new timings and more!
Find out more and enter now at ArtOpps https://artopps.co.uk/opportunities/talp25
Posted
I am unable to log in to ArtOpps to complete my TALP25 entry.
I completed the first 6 parts of the entry form on their website (including payment for 2 submissions) a couple of days ago, intending to go back in and upload my 2 pieces today/over the weekend. You have taken my £25 card payment - so I know that my entry exists.
However, when I tried to log back in to Artopps, I couldn't remember my password. Having requested password reset and also having tried Magic Login, I have not received the promised emails that will allow me to do either. And yes - I have checked my Spam and Junk folders.
I know their system is recognising my e-mail address, because when I filled in their online "report a problem" page, I got an automated acknowledgement back.
As a last resort I tried calling Parker Harris using the phone number on the Artopps website, and I just got a recorded message advising that no-one was available to pick up the phone.
I am now at screaming point, and if I can't get back in to Artopps to finish my submission before the deadline on Monday I will be asking for a refund.
Posted
Right, several of us have had problems, this is what I did…
Email Parker Harris, the address is on the page, but I’ll find it shortly and add it to this message.
I emailed them five times in total, and I got a reply each time in under half an hour.
Don’t panic… we can sort it, and they are very helpful and can access your account directly and sort out your issues.
I can’t locate it on the firm, so this is what I’ve found on Google…
www.parkerharris .co.uk
This is the address on the form, try this first… I’m sure it’s the one I used…
[email protected]
You’ve got all day Monday I believe, so plenty of time… let me know how you get on! I’ll speak with the editor as a last resort!
Edited
by Alan Bickley
Posted
I’d used Artpops for another exhibition but it didn’t recognise my password. I tried to reset my password and had trouble. I called but it was only a voice message, so I emailed them and tried the “ magic link” all to no avail. Then I found I had 3 emails each with different passwords to login with! I chose the latest one and hey presto I got in. Once in I entered everything and saved it- I didn’t want to have to try again! Not as easy as last year.
Posted
I got an email back from the info@ address with a user-ID and password re-set. This allowed me to go back in and add my 2 entries along with the little preamble about yourself they ask for - so fingers crossed I'm sorted out. Both entries are "complete" and my preamble questions are "answered", although they still seem to want some sort of overall completion confirmation, which I can't find!
I've asked the team at Parker Harris to have a quick look when they're back in on Monday and confirm they have everything they need.
Posted
I'm late to the party on this one, but I had exactly the same problem as you Bobbie - I didn't change my password immediately and left it a couple of days, after which the site would not accept the password I had been provided with. I also didn't receive any password recovery emails and the 'Magic Link' didn't work.
I did email them, and they were very helpful in setting me up a link to access my account. They sounded surprised that I'd had problems which made me smile given all that I've read on here. I'm just glad I did leave it until the last minute, which is my usual method!
So, thanks to everyone for flagging up the difficulties they've had - it's been really useful.
