Painters Online Logo

Login/register

Studio

Menu Bar contents missing on Safari browser

Welcome to the forum.

Here you can discuss all things art with like-minded artists, join regular painting challenges, ask questions, buy and sell art materials and much more.

Make sure you sign in or register to join the discussions.

Hang on Studio Wall
Showing page 1 of 2
Author
Message
Waddesdon Grotesque

Andrew Roles

  • Forum Expert
  • Last active:
  • Posts: 507
Posted
Hi  I seem to be experiencing problems when viewing POL on Safari (iPad/iPhone) where the contents of the top line menu bar are missing. It works fine on Android and Windows, its just Safari that has the problem.  I have cleared the Safari browser cache but it still is wrong.  Anybody else got this problem or is it just me?  I have already mailed Dawn so just checking. Ta Screen grab attached.

Jenny Harris

  • Prestige User
  • Reputation: 4707
  • Last active:
  • Posts: 1898
Posted
Andrew, I use Safari on my iPad and it’s all OK, same as usual.
Waddesdon Grotesque

Andrew Roles

  • Forum Expert
  • Last active:
  • Posts: 507
Posted
Andrew, I use Safari on my iPad and it’s all OK, same as usual.
Jenny Harris on 19/11/2024 10:37:33
Thanks Thats weird as the problem is affecting my iPad and my wife's iPhone. Mmm
profile

Tony Auffret

  • Respected User
  • Last active:
  • Posts: 712
Posted
I have never noticed this before but using safari on my MacBook, I get written links on the menu bar.  On my iPad I get icons, fewer of them but there is a standard 'stack of lines' at the RHS that gives a drop down menu. Certainly not the blank menu bar that you are getting.  In the process I did discover that my screen shot key presses don't work - isn't technology wonderful!  I did however manage to grab some iPad screen shots by screen mirroring - see below for what I get only iPad.  Both using Safari.

Edited
by Tony Auffret

Tessa Gwynne

  • Prestige User
  • Reputation: 8455
  • Last active:
  • Posts: 3424
Posted
I’m having the same problem on my iPad but normal on my iPhone!
IMG_3630

Paul (Dixie) Dean

  • Prestige User
  • Reputation: 21314
  • Last active:
  • Posts: 6917
Posted
I’m getting the same problem with my iPad the iPhone is fine as is my Chromebook. Its frustrating as I can use touch screen on my phone to upload a photo but can’t in my Chromebook.
Waddesdon Grotesque

Andrew Roles

  • Forum Expert
  • Last active:
  • Posts: 507
Posted
Thanks folks. Glad I'm not going mad - misery loves company. My guess is that it is an IOS level or settings related issue introduced yesterday by the POL team as I'm not getting any issues on other websites.  As I said I have already emailed Dawn.  Thank you again.

Jenny Harris

  • Prestige User
  • Reputation: 4707
  • Last active:
  • Posts: 1898
Posted
My iPad is currently on IOS 17.6.1 and I have no problems with it.

Edited
by Jenny Harris

Fiona Phipps

  • Respected User
  • Last active:
  • Posts: 518
Posted
It’s okay on my iPhone but not my iPad, even after refresh.
IMG_3630

Paul (Dixie) Dean

  • Prestige User
  • Reputation: 21314
  • Last active:
  • Posts: 6917
Posted
I have done the same Fiona and like you still having problems , no issues with other sites .  Checked the security settings etc but all ok with the setting , possibly to do with update by the tech as they are working on the spam issues , doing a fine job of preventing them posting their rubbish .
With Sarah, Phil, Ellen, Rose the dentist, and the granddaughter whose name I forget.

Robert Jones, Napa

  • Prestige User
  • Reputation: 24791
  • Last active:
  • Posts: 8641
Posted
All fine on Google Chrome, on my pc.  If that helps anyone!
MC-Whelk

Mark Taylor

  • Forum Member
  • Last active:
  • Posts: 18
Posted
Thank you for bringing the issue with the mobile menu on iOS devices to our attention. We believe we have identified and resolved the problem, which was related to a third-party provider of icon fonts. Could you please try again and let us know if the icons are now displaying correctly? We are aware that the icons may briefly flicker when loading. This appears to be a performance-related issue beyond our immediate control, but we are monitoring it closely. Thank you for your patience and understanding. Mark.
Showing page 1 of 2