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Hang on Studio Wall
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Fiona Phipps

  • Respected User
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  • Posts: 518
Posted
I seem to have suddenly stopped receiving email notification of comments on my postings on the gallery. Yes, the box to receive notifications is ticked and the incoming address isn't blocked at my end. Dawn has kindly checked for a problem and the site is sending them but I'm not receiving them. Has anyone else experienced this problem, if yes, I would appreciate any tips/ideas of how to rectify it. Many thanks Fiona
With Sarah, Phil, Ellen, Rose the dentist, and the granddaughter whose name I forget.

Robert Jones, Napa

  • Prestige User
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Posted
I haven't posted anything on the Gallery for a little while so have not experienced this. If the problem doesn't lie at the POL end, I would suspect your email client is blocking receipt of them or marking them as spam; presumably you've checked the junk mail folder and they're not there. How to deal with that would depend on what system you're using for your email. Maybe have a look in accounts in your email settings and see if you've got a box ticked that shouldn't be, or not ticked that should be.

Fiona Phipps

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  • Posts: 518
Posted
Many thanks Robert for your reply. I have already tried all that you suggested to no avail I'm afraid. I will have another dig about, but hope that someone who may have had this problem see's my post and can help.