Thank you for your report!
We have received your report and it is currently under investigation by a forum moderator.
Retailers' service quality
Welcome to the forum.
Here you can discuss all things art with like-minded artists, join regular painting challenges, ask questions, buy and sell art materials and much more.
Make sure you sign in or register to join the discussions.
Hang on Studio Wall
This is a Studio member-only feature!
Join our Studio membership and save your favourite Painters Online content, from gallery artwork to step-by-step guides, to your own online mood boards. Create your go-to place for inspiration and learning. Plus, members can also enjoy a range of exciting features including monthly art videos and a digital magazine library.
If you are already a Studio member, simply login to your account.
Not a Studio member? Why not try our free 30-day trial - no commitment, no credit card required
Message
Posted
I was prompted to this by Jack's adventures with his indian ink. I recently bought a few things at Hobbycraft and put the bag in the car boot. A couple of days later when I emptied the bag a large tube of acrylic paint was missing. As I had the receipt I phoned the store, assuming it had been left on the counter, but they refused to replace it. I have spent quite a lot in the store over the last few months and only use it because there is parking outside and a large stock of materials. Although it is like a supermarket the prices are no cheaper than other art shops, and the assistants have no knowledge of the stock they are selling.
Anyone with experiences good or bad?
Posted
There are usually two reasons for problems with uploading; one is that the file size is too big - I forget what the limit is, but it's around 1MB; and the other one is the title you've given the jpg - if it contains a comma, or other punctuation mark (eg, Uncle Fred, going bowling) it won't load. Just change the title to something simpler without punctuation marks - eg Uncle Fred.
Bearing that in mind, have another go. And if it still won't upload - Gawd knows what the problem is!