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Hang on Studio Wall
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heather self2

Heather Love

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Posted
As of yesterday p.m. have not been able to make comments on anyone's paintings  - have reported it but is it my end?
Front page

Alan Green

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Posted
Odd - I've just commented on one. Maybe it was just a glitch.
heather self2

Heather Love

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Tried again and failed … can see others comments so it must be my end.  will wait for POL to come back to me.

Painters-Online Team

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Posted
Hi Heather. This is going to sound daft I know, but please can you just check that you are logged in before I ask the technicians to take a look?
heather self2

Heather Love

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Yes, have tried many times!

Painters-Online Team

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I will see what the technicians have to say and will let you know Heather!
heather self2

Heather Love

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Thanks

Painters-Online Team

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Hi Heather -  are you having this issue on all gallery items or is it one in particular? What happens when you try to post a comment, is there any error message that appears?
heather self2

Heather Love

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all images and no error message comes up. the box comes up to put in a comment but nothing to click on to post/enter.  Have tried going back to previous pages and same problem.   
heather self2

Heather Love

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Help - still can't make comments!  Can click on the heart like symbol which works and all other functions but not able to  put in a comment as there is no function/option to 'post reply' to enter comment.  have tried changing my password but no change.
GS Feb 2022

Gudrun Ståhl Sharpley

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Posted
I think they have been tinkering with the comments system to set up the messaging and instant messaging system.  I am not sure it is quite there yet as I can't scroll to see previous comments, ie those written on my post yesterday.  The messaging system is the dialogue bubbles on the menu. 

Painters-Online Team

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Hi Heather - I have sent you an email with a request from the technicians. Dawn
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